Very knowledgeable and willing to tailor the content to our needs. I liked that the physical tactics were a last resort, and many other tactics were taught to work within the realms of legality.
Testimonials
Very well informed, great lecturers! Best training around de-escalation I have attended.
Testimonials
This has truly helped me to feel safer and more confident in my workplace. Knowing how to de-escalate situations and deal with anything further. This training should be offered to every person in hospitality or frontline.
